Diana McLain Smith is a renowned thought leader who has led change efforts for thirty-five years in some of America’s most iconic businesses and cutting-edge nonprofits. A former partner at the Monitor Group and a former chief executive partner at New Profit, Smith developed a novel approach to conflict and change called Leading Through Relationships (LTR)™. Her frameworks and tools, captured in The Elephant in the Room and Divide Or Conquer, have been used around the world to turn intergroup conflict into a powerful force for change. She shares her life with negotiation expert Bruce Patton, her husband of thirty years; her two rambunctious dogs; and a motley family of friends.
